Platinum Reels Casino

 Key Rating: 3.5

Key Rating3.53

Section Ratings:

Ownership and Associations3.47

Software Providers3.28

Games and House Advantage3.57

Promotions and Bonuses4.36

Countries and Languages1.97

Banking and Payouts2.97

Contacts and Support4.52

Supervising Authorities2.81

Standings at Gambling Portals2.3

Player Experiences3.08

 
  • Software
  • US Friendly
    Players residing in United States: Virginia are accepted. English version is available. Click the icon to play.
  • 200%
    €200
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:71
    Table Games:4
    Video Poker:11
    Arcade and Variety:4
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 6 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Platinum Reels Casino Review — Main Takes
Platinum Reels Casino is a popular brand belonging to a large group owned by a reputable company. Here are several things worth knowing before registering here:
  • Allows All Gaming Modes
    Customers can either play online or download and install the software.
  • Offers Mobile Services
    The portable adaptation enables gaming from all types of modern smartphones and tablets, including Android, iOS, and Windows-based devices.
  • No Withdrawal Limits
    The cashier does not limit its clients to a particular one-time or monthly withdrawal amount.
  • Mono-Software Lobby
    All games are provided by Saucify, and all classifications are represented.
  • Variety of Bonuses
    There are promotions for every day of the week, as well as a welcome bonus.
  • Slow Payer
    Most winners may need to wait up to a week to receive withdrawals.
 
General Information
Section Rating: 3.6  
 

Main

Associated Companies
Affiliate Program
Platinum Reels Affiliate Program  
Licensed in
Year Established
2011 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United Kingdom

Registration Restrictions Kentucky in 

Our Take

Platinum Reels online casino has been providing versatile gaming services since 2011 under its license issued in Curacao. The owner is SSC Entertainment N.V., which is considered a major group in the online gambling business. Its network includes Da Vinci’s Gold, Lion Slots, Mayan Fortune, Royale Jackpot, and over ten more.

All services in the Platinum Reels are available in English, statistically the majority of visits are registered from South Africa, Ukraine, the United Kingdom, and Turkey. Everyone can either download and install the software, or use the instant play mode. For those who want to gamble on the go, there is the mobile adaptation, which requires no download. The full website features responsive design.

Players without a log-in will be offered demo versions of the games. Those who want to bet and win real money and use the bonuses can register either online, if real-money gaming mode is chosen, or during installation of the software.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-866-311-6263

UK

Canada US+1-866-311-6263

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

Latestcasinobonuses Not represented

Other

FacebookActive Page

 
Banking and Payouts
Section Rating: 3.0  
 

Payment Methods for United Kingdom

Currencies AUD, CAD, EUR, GBP, USD  

Payout Times

Advertised payout time

To e-wallets  from 2 to 5 Business days

By cheque from 7 to 20 Business days

Of that, reversal period1 days

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 11 days, best guess 6 days

Non-payment risk  Not enough data

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Deposit Min Min deposit is 20 

Our Take


The minimum sum allowed for deposit is EUR 20, or the equivalent in US, Canadian, and Australian dollars, or British pounds. These are the only currencies accepted here. Funds can be added to an account only via Visa and MasterCard or by wire transfer. Withdrawal is also possible by bank check.

Daily and monthly withdrawal amounts are unlimited, but users can wait for up to eight business days to receive their payouts, even though the advertised withdrawal time is no more than five business days. The estimated non-payment risk is above average at 50%.

 

Fees

Player Activity Account inactivity for 180 days may result in fees

Withdrawal Fees A fee of 45 USD applicable to withdrawals less than 500 USD via Check and Bank Wire 

Other

 
Web Reputation
Section Rating: 2.7  
 

Player Experience Summary 

  • By class

    Money

    66.67%

    Support

    33.33%

    General

    0.01%

    Other

    0.01%

  • Type

    Negative

    ,66.67%

    Mixed

    0.01%

    Positive

    33.33%

  • Solved
  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

The majority of online reviews are above average. While AskGamblers rates this operator five out of ten, CasinoListings believes it deserves six out of ten. Statistically, more than half of members – 67% to be precise - are satisfied with the services and leave positive feedback. Only 33% of comments are complaints, which are resolved by the support desk.

There are plenty of ways to contact managers for assistance via 24/7 live chat, e-mail, and phone. There is no regulatory authority, therefore, all disputes must be resolved by the representatives.

 
 
Promotions and Bonuses
Section Rating: 4.4  
 
 
*Total Bonus:  €520
 
 

Key Facts - Platinum Reels Casino Bonus Review

  • Bonus Codes: Almost all promotions require special codes, which can be copied from the chart above.
  • Free Spins Availability: This type of proposal is among the regular promotions on offer, and depending on the amount deposited, the number of bonus rotations may vary.
  • Game Contribution: Slot machines and arcade games contribute 100% towards the wagering requirements, video poker games 10%, and table games 5% to 10%.
  • Non-Cashable: Wins from the bonus can be cashed out, but not the bonus itself.
 

Play-through Requirement and Bonus Structure

  • Free Spins Bonus

  • bonus is w...
  • Bonus Code
  • Weekly Free Spins Special 
  • Non-Cashable
  • N/A
  • 20
  • 30XB
  • S
    Slots
    Contribute: 100%
    Wager: 30xB
    T
    Table Games
    Contribute: 5-10%
    Wager: 300xB to 600xB
    V
    Video Poker
    Contribute: 10%
    Wager: 300xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB
Free Spins Bonus
bonus is winnings from 20 free spins
N/A
20
30XB
  Non-Cashable
Slots Wager: 30xB
Table Games Wager: 300xB to 600xB
Video Poker Wager: 300xB
Arcade and Variety Wager: 30xB
Bonus Code: PRFRS20
Claim Now
  • First Deposit Welcome Bonus

  • Bonus Code
  • 1st Deposit Bonus 
  • Non-Cashable
  • 150%
  • 150
  • 30XB
  • S
    Slots
    Contribute: 100%
    Wager: 30xB
    T
    Table Games
    Contribute: 5-10%
    Wager: 300xB to 600xB
    V
    Video Poker
    Contribute: 10%
    Wager: 300xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB
First Deposit Welcome Bonus
150%
150
30XB
  Non-Cashable
Slots Wager: 30xB
Table Games Wager: 300xB to 600xB
Video Poker Wager: 300xB
Arcade and Variety Wager: 30xB
Bonus Code: PRWB150
Claim Now
  • Second Deposit Welcome Bonus

  • +100 FREE ...
  • Bonus Code
  • 2nd Deposit Bonus 
  • Non-Cashable
  • 75%
  • 150
  • 30XB
  • S
    Slots
    Contribute: 100%
    Wager: 30xB
    T
    Table Games
    Contribute: 5-10%
    Wager: 300xB to 600xB
    V
    Video Poker
    Contribute: 10%
    Wager: 300xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB
Second Deposit Welcome Bonus
+100 FREE SPINS on the game Zodiac after second deposit
Bonus code: FS100
75%
150
30XB
  Non-Cashable
Slots Wager: 30xB
Table Games Wager: 300xB to 600xB
Video Poker Wager: 300xB
Arcade and Variety Wager: 30xB
Bonus Code: PRWB75
Claim Now
  • Third Deposit Welcome Bonus

  • Bonus Code
  • 3rd Deposit Bonus 
  • Non-Cashable
  • 200%
  • 200
  • 30XB
  • S
    Slots
    Contribute: 100%
    Wager: 30xB
    T
    Table Games
    Contribute: 5-10%
    Wager: 300xB to 600xB
    V
    Video Poker
    Contribute: 10%
    Wager: 300xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB
Third Deposit Welcome Bonus
200%
200
30XB
  Non-Cashable
Slots Wager: 30xB
Table Games Wager: 300xB to 600xB
Video Poker Wager: 300xB
Arcade and Variety Wager: 30xB
Bonus Code: PRWB200
Claim Now

Our Take

There are a wide range of bonuses available, including match offers, free spins, and more. The welcome deal is a package for the first several deposits. The rollover requirements are lenient – 35xB, and all types of games contribute to them.

Already registered regulars can choose from a variety of weekly bonuses. Among these is a Monday deposit match up to 200%, and bonus boosts are also available on Wednesdays and Thursdays. Tuesdays and Wednesdays come with free spins, and there is a massive loyalty points bonus on Saturdays.

 
Games and Software
Section Rating: 3.4  
 

Downloadable Software

Provider Saucify
Popularity 7 (used by 17 out of 919 casinos)
Game Speed  Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)
PC Performance  Medium (CPU 30%, Ram 200MB, HDD 1000MB)
Number of games 122 (Slots: 70, Video Poker: 34, Table Games: 12, Arcade and Variety: 6)

Instant-Play Software

ProvidersTotal
Saucify Saucify 123
Total123

Mobile Software

Mobile Version Available

Popular Games on Platinum Reels Casino

 

Our Take

This is a mono-software library with all entertainment powered by Saucify. Some visitors might remember when Saucify was called BetOnSoft. The studio went through a rebranding phase, which resulted in a change in the quality of the software products. Platinum Reels features 99% of the software company’s game selection, so the library is quite diverse. The only type of entertainment missing from the lobby is live dealer.

The best selection is for slot machines, where both video and classic reels, as well as jackpots are available. Everyone can bet on releases like Age of Spartans, Aladdin’s Loot, and Alpha Squad, select from classic reels such as Break the Bank, Diamond Dare Bonus, or Cash Puppy, or try to win big in progressive games like Dream Wheel Classic, Cash Flow, and Rocket Jacks.

Table games include craps, roulette, baccarat, and table poker games. Though the tendency of the industry is to give as many variations of roulette as possible, here only the American type is available. On the other hand, there are many variants of blackjack.

Video poker games are represented by such standard classics as Jacks or Better and Deuces Wild, as well as Bonus Poker and Aces and Faces. There are only a few arcades though – a couple variations of Keno and scratch cards.

All content is located in one standard lobby. Entertainment can be sorted by features such as the number of pay lines, availability of free spins, or bonus rounds. Entertainment is categorized the following way: Video and Classic Slots, Jackpots, Table Games, Video Poker, Arcades, and Other games.