Players Palace Casino

 Key Rating: 3.5

Key Rating3.46

Section Ratings:

Ownership and Associations4.05

Software Providers3.76

Games and House Advantage5

Promotions and Bonuses3.31

Countries and Languages2.62

Banking and Payouts3.78

Contacts and Support4.42

Supervising Authorities3.79

Standings at Gambling Portals4.55

Player Experiences1.42

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €150
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:469
    Table Games:19
    Video Poker:16
    Arcade and Variety:29
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
 
 
Players Palace Casino Review — Main Takes
For almost a decade, the Players Palace Casino has offered a variety of gaming experiences to its loyal audience. The brand has made a name for itself with the following characteristics:
  • Rapid Payouts
    The actual cash-out time matches the advertised one and does not exceed three days. This has been confirmed by comments on forums.
  • Top-Notch Reputation
    Because of the positive feedback, fast payouts, and dependable help desk services, reputable gaming portals have shared high ratings for the services here.
  • Wide Content Range
    The download mode contains about 590 games, and the instant play version covers almost 450 releases, which is above average compared to other locations across the industry.
  • Online & Download Play
    Everyone can play from a desktop using the downloadable software or by launching entertainment instantly from the browser.
  • Supervised Services
    Licensing is provided in Kahnawake and supervision is performed by eCOGRA, which accepts claims if needed.
 
General Information
Section Rating: 4.1  
 

Main

Associated Companies
Owned by Casino Rewards
(Apollo Entertainment Limited)
Affiliate Program
Rewards Affiliates  
Licensed in
Year Established
2007 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

The Players Palace casino was established in 2007, and it is a part of  Casino Rewards. The group was founded in 2000 and has become one of the largest affiliate programs in the industry with almost 15 million players and around 30 associated titles.

The reviewed website is associated with Kingdom, Golden Reef, Music Hall, Vegas Slot, Zodiac, and many others. The services are licensed in Kahnawake and are supervised by eCOGRA.

The operator allows players to play either online or download software. When installing it, users can register and choose from a wide range of Microgaming releases. The Flash version is the alternative to a bit old-school download, but it does provide a slightly smaller amount of games.

Portable adaptation is not available. When searching for the mobile version, owners of smartphones and tablets will be automatically redirected to the sister site—the Luxury mobile casino.

All content and support are provided in English only, which still allows visitors from all over the world to play. Statistically, the majority of incoming traffic is from Austria, the Netherlands, Russia, Romania, and Kazakhstan.

Contacts and Support

General

Current Casino Time14:44 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-888-942-7466

UK+44-800-917-1545

Canada US+1-866-312-7466

Other countries Denmark, Germany

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Kahnawake

License Name Kahnawá:ke Gaming Commission

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative

Other

Facebook Inactive Page

 
Banking and Payouts
Section Rating: 3.8  
 

Payout Times

Advertised payout time

To e-wallets  from 3 to 3 Business days

By cheque from 5 to 23 Business days

Of that, reversal period 2 days

Reported payout time

For this casino from 2 to 4 days, median is 3 days

For all associated casinos from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 3 days

Non-payment risk  1%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min A minimum withdrawal amount limit for Fedex/Courier checks and DBT is 300 USD, for all other methods is 50USD 

Max cashout details Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD a week exept progressive wins/payouts 

Our Take

This cashier allows users to deposit with offline banking as well as the following systems: Polish Przelewy24, Trustly and Euteller for Scandinavian countries, German SOFORT and Giro Pay, Australian PoLi, Portuguese Multiblanco, and iDEAL for residents of the Netherlands.

International banking options include Citadel Commerce, EPS, and Puggle Pay. The payment methods for cashing out are InstaDebit, check, e-check, and bank transfer.

Everyone can also choose the following e-wallets to receive payouts and make deposits: EcoPayz, Neteller, and PayPal. The Russian e-wallet Qiwi is available for deposits only. In addition, players can deposit and cash out via cards like EnroPay, Visa, Maestro, MasterCard, and Postepay & Kalibra.

The currencies available include Euros, U.S. dollars, Canadian dollars, and GBP. The actual speed of cash-outs is three days as the advertised payout time is three days to e-wallets and from five to 23 days by check.

The maximum one-time withdrawal is EUR 4,000, and the maximum monthly cash-out is EUR 16,000, which is average when compared to standards across the industry.

Fees

Player Activity Account inactivity for 90 days may result in fees

Withdrawal Fees Following withdrawal charges apply: mail checks - 25 USD, courier checks and DBT - 50 USD 

Other

Withdrawals Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days 

 
Web Reputation
Section Rating: 3.0  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

This place to bet and win was given seven points on a scale from one to ten from the AskGamblers portal. It also received a four out of five from the CL Rating and three points out of five according to the LCB. Also, the AskGamblers portal has provided it with a status of “Good.”

About 56% of the members’ reviews are positive, with customers mentioning the fast payouts, reliable support services, and large game selection. Only 33% of the reviews are negative because of claims of small bonus amounts. If required, complaints can be solved with the help of eCOGRA.

 
Promotions and Bonuses
Section Rating: 3.3  
 
 
*Total Bonus:  €500
 
 

Key Facts - Players Palace Casino Bonus Review

  • Bonus Codes: None of the promotions needs a promo code, and bonuses can be received after the registration process has been completed.
  • No-Deposit Bonus: The free hour bonus can go up to EUR 100 after being claimed to the newly created account.
  • Game Contribution: Slots and arcades count 100% toward wagering requirements, while table games contribute between 2% and 50 %. Video poker games contribute 0–10%.
  • Cashable: Each of the bonuses is cashable upon meeting the rollover requirements.
 

Play-through Requirement and Bonus Structure

  • First Deposit 
  • Cashable
  • 100%
  • 150
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • Second Deposit 
  • Cashable
  • 50%
  • 200
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • Third Deposit 
  • Cashable
  • 25%
  • 150
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB

Our Take

Newbies get the welcome bonus of 100% of the first deposit. In addition, they can obtain a no-deposit bonus of EUR 100, which is the maximum amount of winnings that can be transferred to an account.

The free hour no-deposit bonus is valid for seven days from the moment of claiming. The welcome package must be played through 60 times.

 
Games and Software
Section Rating: 4.4  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 890 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 582 (Slots: 431, Video Poker: 58, Table Games: 76, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 452
Total452

Mobile Software

Mobile Version Not Available

Popular Games on Players Palace Casino

 

Our Take

The platform features entertainment provided by Microgaming. The majority of the games are slots that cover 3D releases like Tarzan, Dragonz, Jungle Jim, and other slots; progressive titles like Mega Moolah and Major Millions; video slots like Immortal Romance and Bridesmaids; and others.

The library has 16 progressive jackpot games to choose from, including table games, slots, and card games, as well as Jackpot Deuces in addition to the legendary reeled machines.

The lobby offers a decent number of arcades with traditional bingo, scratch cards, keno, and rarer vintage releases. Video poker games contain a classic selection on numerous popular options like Deuces Wild and Aces & Faces. Table games cover traditional roulette and blackjack as well as games like Atlantic City Blackjack and Caribbean Draw Poker. 

This gambling destination has one lobby with the following categories: Video Poker, Table Games, Progressive, Variety, Live, Video Slots, and Scratch Cards.

The downloadable version covers a detailed list of games. For instance, table games are divided into more categories with extras, like Craps, and certain types of poker, like Pai-Gow and Sic-Bo, being added. Slots also have additional categories like Multi-Player Slots and Fruit Machines.