PlayFrank Casino

 Key Rating: 3.4

Key Rating3.37

Section Ratings:

Ownership and Associations3.01

Software Providers4.82

Games and House Advantage5

Promotions and Bonuses3.44

Countries and Languages1.98

Banking and Payouts4.41

Contacts and Support3.48

Supervising Authorities2.51

Standings at Gambling Portals4

Player Experiences

  (United States is not allowed. See the list of 921 casinos accepting United States United States)
 
  • + 17 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.
    New customers only. T&C’s Apply. 18+. BeGambleAware. To claim the bonus you need to make a min deposit of €20 (or equivalent amount in other currencies). The maximum bonus amount is €100 (or equivalent amount in other currencies). Bonus needs to be wagered 35 times the sum of the received bonus and the deposit amount before the Bonus Balance can be converted to your real money balance. If you choose to forfeit your bonus you will not be entitled for your Free Spins. Deposits made via Skrill or Neteller are not eligible for the bonus offer. The 50 Bonus Spins will be credited on Starburst. Canadian players will receive Grim Muerto Bonus Spins. Bonus Spins winnings need to be wagered 40 times before the Bonus Balance can be converted to your real money balance. The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire. You must select the required bonus from the “Choose Bonus” display list when making your deposits to qualify for this Bonus.

  • Slots:965
    Table Games:15
    Video Poker:10
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityMalta
  • Dispute resolverAskGamblers
 
 
PlayFrank Casino Review — Main Takes
PlayFrank is a modern, multilingual, no fees and round-the-clock supported gambling destination that belongs to an experienced owner. Among its highlights are:
  • Impressive Game Library
    There are more than 1,000 games, and all cohorts including the live dealer are represented decently.
  • Best Suppliers
    Content is from Quickspin, Microgaming, Williams interactive, as well as new participants of the software developing industry – Nolimit City and more.
  • Numerous Bonuses
    The full list of promotions and their wagering requirements can be checked at the corresponding section.
  • Instant Access
    Desktop and portable devices support browser-based play.
  • Many Deposit Methods
    Among them are popular cards, prepaid vouchers, e-wallets, and bank transfer systems.
  • Solid Licensing
    Permit is issued by MGA.
 
General Information
Section Rating: 3.0  
 

Main

Owner EveryMatrix Ltd
(EveryMatrix N.V.)
Affiliate Program
Unknown
Licensed in
Year Established
2014 

Associated Casinos

Average rating
3.15
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Finnish, German, Norwegian, Swedish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

PlayFrank Casino was established in 2014 in accordance with the license from the Malta Gaming Authority as a new participant of the EveryMatrix Ltd group. This is a well-known participant of the industry with over ten years of experience and a vast network of partners. Among this company’s 10+ other brands are GreenZorro, PlayHippo, Zodiacu, and Spilleren, just to mention a few.

All content and services at the reviewed operator are available in a number of languages, among which are English, Finnish, German, Norwegian, and Swedish. Being an EveryMatrix NV’s creation, it supports instant play from desktop and mobile browsers and calls for no download. In order to start playing here, every newbie has to create an account. Link to the homepage with the sign-up form is included in this publication. Three simple steps separate unregistered users from an array of promotions and games for real money play.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleEveryMatrix Ltd

Street & NumberLevel 5, Suite 1A, Portomaso Business Tower, Vjal Portomaso

CitySt. Julians

CountryMalta

Post CodeSTJ 4012

Complaints Handling Procedure

ProcedureDisputes can be escalated to a regulatory body

Licensing Authority

Location Malta

License Name The Lotteries and Gaming Authority

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Not represented

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 4.4  
 

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 Business days

By cheque N/A

Of that, reversal period0 days

Reported payout time

For this casino Not enough data

For all associated casinos from 4 to 4 days, median is 4 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 4 days

Non-payment risk  Not enough data

Limits

Max cashout one time 10000

Max cashout monthly 25000

Deposit Min The minimum deposit amount is €20 

Withdrawal Min The minimum withdrawal amount is €20 

Our Take

All deposits start from a minimum of 20 Euros. Other than this currency, Australian and Canadian dollars, British pounds, Norwegian krone and Swedish krona are also accepted.

The list of banking methods is truly diverse. Each option is represented with a number of variations. Thus, there are Neteller, Skrill, EcoPayz, ToditoCash, DineroMail, Webmoney, Qiwi and Yandex Money among e-wallets. Visa, Maestro, MasterCard and Speedcard represent the cards section. Prepaid vouchers methods cover French Neosuf and international Paysafecard.

There is also a fair share of offline bank transfer alterations: Banklink, ENVOY, Trustpay, Trustly, PugglePay, Nordea, and Euteller. Visitors from South America can use CuentaDigital. There are Sofort and GiroPay for Germany, eKonto for Czech Republic, ePay.bg for Bulgaria, Boleto Bancario for Brazil, iDEAL for the Netherlands, POLI for Australia, Multibanco for Portugal, Teleingreso for Spain, and Przelewy24 for Poland.

The minimum withdrawal is EUR 20, and payout limits are not as high as they could’ve been. Thus, it is possible to claim up to EUR 10,000 per week and EUR 25,000 per month. The advertised cash out speed is between one to seven work days. Based on the experience that the winners shared on forums, it usually takes up to four.

Fees

Player Activity Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 3.1  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNot Listed
Casinolistings StatusNot Listed

Our Take

The online reputation of this place to bet and win among the registered members, as well as on the major gaming portals, is positive. Thus, when we did our research, AskGamblers rated the location eight out of ten and labelled it “Very Good”. Our colleagues at Latest Casino Bonuses summed all votes from their readers into the four out of five evaluation. Even critical of most other titles, The POGG published a rating of seven out of ten.

As to the comments of forums, clientele shares no major complaints. Some pointed out that the verification and withdrawal procedures could’ve been faster. Help desk representatives can be contacted for this and other matters via e-mail or 24/7 live chat.

 
Promotions and Bonuses
Section Rating: 3.4  
 
 
*Total Bonus:  €400
+50 Starburst spins (Grim Muerto for Canadian)
 
 

Key Facts - PlayFrank Casino Bonus Review

  • Wagering Requirements: Depending on the deal, either an xB or an xBD rollover requirement is applied.
  • Free Spins Availability: This type of promotion may be added to the welcome deal, or appear as a standalone offer.
  • Bonus Codes: These are not needed in order to receive bonuses.
  • Cashable: All bonus cash can be withdrawn together with money won from wagering it if the play-through terms are met.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • +50 Starbu...
  • Bonus Code
  • Welcome Package 
  • Cashable
  • 100%
  • 100
  • 35XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • *New customers only. T&C’s Apply. 18+. BeGambleAware. To claim the bonus you need to make a min deposit of €20 (or equivalent amount in other currencies). The maximum bonus amount is €100 (or equivalent amount in other currencies). Bonus needs to be wagered 35 times the sum of the received bonus and the deposit amount before the Bonus Balance can be converted to your real money balance. If you choose to forfeit your bonus you will not be entitled for your Free Spins. Deposits made via Skrill or Neteller are not eligible for the bonus offer. The 50 Bonus Spins will be credited on Starburst. Canadian players will receive Grim Muerto Bonus Spins. Bonus Spins winnings need to be wagered 40 times before the Bonus Balance can be converted to your real money balance. The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire. You must select the required bonus from the “Choose Bonus” display list when making your deposits to qualify for this Bonus.

First Deposit Welcome Bonus
+50 Starburst spins (Grim Muerto for Canadian)
100%
100
35XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety

New customers only. T&C’s Apply. 18+. BeGambleAware. To claim the bonus you need to make a min deposit of €20 (or equivalent amount in other currencies). The maximum bonus amount is €100 (or equivalent amount in other currencies). Bonus needs to be wagered 35 times the sum of the received bonus and the deposit amount before the Bonus Balance can be converted to your real money balance. If you choose to forfeit your bonus you will not be entitled for your Free Spins. Deposits made via Skrill or Neteller are not eligible for the bonus offer. The 50 Bonus Spins will be credited on Starburst. Canadian players will receive Grim Muerto Bonus Spins. Bonus Spins winnings need to be wagered 40 times before the Bonus Balance can be converted to your real money balance. The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire. You must select the required bonus from the “Choose Bonus” display list when making your deposits to qualify for this Bonus.

No bonus code required.
Redemption Procedure: Claiming online
Claim Now
  • Second Deposit Welcome Bonus

  • +50 Starbu...
  • Bonus Code
  • Welcome Package 
  • Cashable
  • 50%
  • 200
  • 35XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Second Deposit Welcome Bonus
+50 Starburst spins (Grim Muerto for Canadian)
50%
200
35XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online
Claim Now
  • Third Deposit Welcome Bonus

  • bonus is w...
  • Bonus Code
  • Welcome Package 
  • Cashable
  • N/A
  • 100
  • 40XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Third Deposit Welcome Bonus
bonus is winnings from 100 bonus spins on Starburts (Grim Muerto for Canadian)
N/A
100
40XB
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online
Claim Now

Our Take

Among possible promotions are welcome deals, daily challenges, offers on certain slots or software developers, a free spins ladder with an impressive amount of rotations, seasonal deals, and many more. All come with the rollover requirements. Details on certain offers should be checked at the promotions section, as numbers may change from time to time.

PlayFrank also introduces tracks to keep score of wagered money for regulars and supply them with loyalty benefits. There are tracks for spins, deposit bonuses, and more. Progress is acknowledged via a system of levels, and each tier comes with new rewards.

 
Games and Software
Section Rating: 4.9  
 

Mobile Software

Mobile Version Available

Popular Games on PlayFrank Casino

 

Our Take

The library is packed with over 1,000 releases from a number of established software developers. The majority of content comes from Microgaming, IGT, and Booming Games. There is also an impressive number of games from Net Entertainment, Play’n GO, Pariplay, Endorphina, Playson, Quickspin, Green Tube, Red Rake Gaming, BetSoft, and Williams Interactive. Such studios as Genii, Spinomenal, Stake Logic, Nolimit City and OMI Gaming are represented by less than 30 titles each.

All entertainment is located in one lobby called Games, where it is categorized by video and classic slots, table games, jackpots, and a live dealer. Filtering is also possible by providers. The live content is delivered by Evolution Gaming, and offers such possibilities for placing stakes as Auto, Dragonara, Double Ball, European, Immersive, French and Turkish roulette variations, baccarat and several types of blackjack, as well as Dream Catcher, Caribbean Stud, Three Card and several other table pokers.

Regular RNG table games are represented decently, as well. There are American, European, French, and Premiere roulette types, as well as baccarat and table pokers – 3 Card, Bonus Pai Gow, Vegas 3 Card Rummy and Cyberstud. Blackjack is represented by Big Five, Double Exposure, European, High Streak, Premier, Spanish, Super Fun 21, Vegas Single Deck, and Vegas Strip. The only inconvenience of this section is that all sub-categories are mixed together, without filtering for roulette, blackjack, table or video poker games and other card games.

The Video poker section provides an array of popular types, such as Aces and Faces, All Aces, Bonus Poker, Deuces Wild, Double Bonus, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, Ten Play Bonus, and a few more.

As to the most diverse section, which is slot machines, here the selection of reel configurations, themes and features covers all tastes. Among hits are Black Widow and Cats by IGT, Beautiful Bones by Microgaming, Boomanji by BetSoft, Hansel and Gretel by Red Rake Gaming, Football Superstar by Endorphina, 4 Winning Directions by Spinomenal, Kitchen Drama: Sushimania and several other popular creations by Nolimit City, which recently sat down with our portal for an exclusive interview, and many more.