Riviera Play Casino

 Key Rating: 2.7

Key Rating2.67

Section Ratings:

Ownership and Associations2.53

Software Providers3.62

Games and House Advantage

Promotions and Bonuses

Countries and Languages2.03

Banking and Payouts1.58

Contacts and Support3.13

Supervising Authorities1.8

Standings at Gambling Portals2.16

Player Experiences0.21

 
  • + 1 Other Software
  • US Friendly
    Players residing in United States are accepted. English version is available. Click the icon to play.
  • NO INFO
  • Slots:159
    Table Games:15
    Video Poker:7
    Arcade and Variety:8
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 10 days. Click the icon for more details.
  • Supported
  • NO INFO
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • Dispute resolverAskGamblers
 
 
Riviera Play Casino Review — Main Takes
Riviera Play is a modern gambling destination with only two years of experience, and the following key features:
  • Selection of Gaming Modes
    Depending on players’ preference, games can be played online, or users can download and install the software.
  • Pocket Play
    A basic mobile adaptation allows users to play a certain number of games from portable devices.
  • More Than One Software Developer
    Games are from Rival and BetSoft.
  • Impressive Welcome Bonus
    New customers can claim a significant cash match with their first deposits.
  • Decent Slot Selection
    Slot machines are the best-represented category, with all other game classifications offering a smaller selection of entertainment.
  • Convenient Withdrawals
    There are no monthly cashout limitations, making it possible for big winners to withdraw significant amounts.
 
General Information
Section Rating: 2.5  
 

Main

Owner
Affiliate Program
Winner Partner
Licensed in
Year Established
2015 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, Italian

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

No restrictions specified

Our Take

Riviera Play Casino was launched in 2015. It holds a license issued in Curacao, and the owner is WinnerPartner. Visitors can choose from three languages - English, French, and Italian. Most traffic consists of gamblers from France, the United Kingdom, Belgium, and the Netherlands.

 

Users can either play online, or download the software and use the installed version. Installation software is provided by Rival, and portable gaming is also possible thanks to the mobile mode. Adapted for smartphones and tablets, the portable version has a smaller selection of entertainment, but all the most popular games are included.

 

Registration is one page long, and boils down to standard questions about personal, contact, and banking information, as well as new account details. The Flash player is needed for users to play.

Contacts and Support

General

Current Casino Time07:32 (UTC+1)

Live chatYes

24/7 supportNo

Website FAQsNo

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Not represented

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 1.6  
 

Payment Methods for United States

Currencies AUD, EUR, GBP, USD, ZAR  

Payout Times

Advertised payout time

To e-wallets  from 5 to 10 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 3 to 17 days, best guess 10 days

Non-payment risk  Not enough data

Limits

Max cashout one time 3000

Max cashout monthly Unlimited

Our Take

Both currency and deposit method options are standard and limited. Clients can add funds to their accounts in U.S. and Australian dollars, South African rand, British pounds, and Euros. Ways to deposit include the Neteller e-wallet, Visa and MasterCard cards, and the Ukash voucher. For certain countries, there are bank transfer methods, such as iDeal for the Netherlands.

 

Withdrawals start from a minimum of USD 250 and cannot exceed USD 3,000 per single cashout. Monthly withdrawals are not limited to any specific amounts. The advertised payout time is from five to ten business days, and in most cases players report having to wait ten days to receive their money.

Fees

Player Activity Deposit must be played through the 1 times to avoid the 100% fee

Other

 
Web Reputation
Section Rating: 1.2  
 

Player Experience Summary 

  • By class

    Money

    50%

    Support

    33.33%

    General

    16.67%

    Other

    0.01%

  • Type

    Negative

    ,0.01%

    Mixed

    16.67%

    Positive

    83.33%

  • Solved

    No

    0.01%

    Unknown

    0.01%

    Yes

    100%

  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

Gambling portals post mixed opinions. The review from LCB puts it on the “Warning List”, with a rating of 2 out of 5. On the other hand, another influential resource, AskGamblers, rates it above average at 6 out of 10.

 

Registered users are mostly annoyed about the services received. 83% of the feedback is negative, and representatives tend to ignore complaints left on gambling portals. Among reported problems are cases of non-payment, delayed responses from the support group, and even feedback about cases of managers being rude. Ways to contact the helpdesk include email and 24/7 live chat.

 
Promotions and Bonuses
Section Rating: 2.5  
 
 
*Total Bonus:  €7500
 
 

Key Facts - Riviera Play Casino Bonus Review

  • Bonus Offers: Welcome deal, comp points, cashback, cash for referring a friend, and ongoing promotions are among the possible bonuses.
  • Wagering Requirements: The offer should be rolled over 35x.
  • VIP Program: Riviera Play supports a VIP program policy for its active clientele.
  • Cashable: Bonus money can be cashed out, if the wagering requirements are met on time.
 

Play-through Requirement and Bonus Structure

Our Take

All newbies can claim a massive welcome bonus on several subsequent payments. All offers are subject to wagering 35x, which is considered easy rollover requirements.

 

Those who have already used their sign-up offer can turn to other promotions, among them USD 20 in cash for referring a friend, and the possibility to collect comp points. These can later be exchanged for cash. Clients will also be able to advance through the loyalty program with the help of these points. Once a participant has become a VIP, they are entitled to a number of benefits, including 50% cashback on all deposits.

 
Games and Software
Section Rating: 3.1  
 

Downloadable Software

Provider Rival
Popularity 4 (used by 42 out of 921 casinos)
Game Speed  Medium (BlackJack Unknown, Roulette Unknown, Videoslots 1 spm)
PC Performance  Light (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 149 (Slots: 119, Video Poker: 7, Table Games: 8, Arcade and Variety: 15)

Instant-Play Software

ProvidersTotal
Rival Rival 98
BetSoft BetSoft 38
Total136

Mobile Software

Mobile Version Available

 

Our Take

Games are provided by two software developers, the major one being Rival, which is featured in both instant and downloaded versions. There are also 3D machines by BetSoft, including hits like Under the Bed and Royal Reels, which are not added to the downloadable mode. All entertainment is located in one lobby, which is categorized by Video and Classic Slots, Table Games, Video Poker, and Live Dealer. No other ways to sort games are included.

 

The Live collection offers baccarat, blackjack, roulette, Caribbean Stud Poker, and craps. RNG games are mostly represented by slot machines, including not only BetSoft’s 3D, but also Rival’s video and classic releases – Golden Gorilla, Arabian Tales, Astra Luck, Day at the Derby, and many more.

 

The selection of table games is not very wide. There are baccarat, craps, Pai Gow Poker, a couple variations of roulette, including European, and a few blackjack options. Video Pokers are not diverse, either, but gamers can choose from classic types such as Joker Poker, Deuces Wild, Jacks or better, and a few more.