Star Games Casino

 Key Rating: 3.4

Key Rating3.42

Section Ratings:

Ownership and Associations4.25

Software Providers4.67

Games and House Advantage1.9

Promotions and Bonuses3.56

Countries and Languages3.26

Banking and Payouts2.13

Contacts and Support3.62

Supervising Authorities4.02

Standings at Gambling Portals2.7

Player Experiences

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • + 4 Other Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:174
    Table Games:4
    Video Poker:3
    Arcade and Variety:2
    Game Variety
  • NO INFO
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityMalta
  • No Disput Resolver
 
 
Star Games Casino Review — Main Takes
For almost a decade, Star Games Casino has provided a variety of services to its clients. Here are some of the key facts about this operator:
  • Online & Mobile
    Customers can choose mobile or instant play, neither of which require downloading and both of which are available via the player’s browser.
  • Trustworthy Support Team
    Managers are available via email and toll-free phone, and they resolve all claims right away.
  • Multiple Bonuses
    Aside from the welcome offer, there are special offers for table play and a scratch card promotion that grants cash wins or prizes like iPhones.
  • Additional Betting Options
    The website also features a poker room and skill games.
  • Mixed Reviews
    There are equal amounts of negative and positive feedback. This has affected the ratings at portals, which have provided low to mid scores.
 
General Information
Section Rating: 4.0  
 

Main

Associated Companies
Affiliate Program
StarGames Affiliate
Licensed in
Year Established
2008 

Additional Betting Options

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Other Conditions

Not allowed live gamesUnited States

Our Take

Launched in 2008, this gambling provider also offers a poker room and skill games. Its services are supervised by IBAS and eCOGRA, and it is licensed in Malta. The owner is Europe Entertainment Ltd., a company that was established in 2004 and has a license from the Malta Gaming Authority.

 

Instant play is available and features multiple language options with English, German, Russian, Turkish, Swedish, Spanish, Polish, Hungarian, and Serbo-Croatian. The majority of visits are from Germany, the Netherlands, Iran, and Turkey. Holders of the German IP can also browse these gaming destinations.

 

Those who prefer to play on the go can use the mobile version that runs on all smartphones and tablets regardless of the operating system and does not require downloading. It features fewer games however.

 

The registration process is identical for both versions and only has one step, which requires adjusting the account’s settings. When this is completed, new members can claim the signup bonus and see other available promotions.

Contacts and Support

General

Current Casino Time16:46 (UTC+1)

Live chatRegistered players only

24/7 supportNo

Website FAQsYes

Phone

International+356-2546-6678

UK

Canada US

Other countries Austria, Germany, Switzerland

General emailSend an Email

Feedback Form None

VIP email None

Other email None

Fax

International+43-123-513-1934

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleEurope Entertainment Ltd.

Street & Number“Vincenti Buildings”, Suite 509, 14/19 Strait Street

CityValletta

CountryMalta

Post CodeVLT1432

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location Malta

License Name The Malta Gaming Authority (MGA)

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB  + Representative

Askgamblers Representative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 2.1  
 

Payout Times

Advertised payout time

To e-wallets  Unknown

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets Not enough data

Non-payment risk  Not enough data

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Deposit Min €10 

Deposit Max €10,000 per month 

Withdrawal Max Maximum five withdrawals per calendar month 

Withdrawal Min €15 

Our Take

E-wallets like Skrill, Neteller, and PayPal allow for both cash-outs and depositing, while Russian QiWi and Moneta.ru are available for making deposits only. The payment options are larger and combine offline banking methods, like Austrian EPS, GiroPay and Sofort for residents of Germany, TrustPay, iDeal for the Netherlands, the Polish Przelewy24, and the prepaid voucher Paysafecard.

 

The only currency available is Euros, but the maximum daily withdrawal as well as the maximum monthly cash-out is unlimited.

Fees

Player Activity Deposit must be played through the 1 times to avoid the 100% fee
Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 2.5  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusReservation
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Some of the feedback is positive and refers to the reliable support team and variety of games. However, many users complain about the complex verification and the fact that there is no live chat option. Because of this, reputable portals have provided some mixed ratings for this casino.

 

AskGamblers has rated it at four out of ten, LCB has ranked it at four out of five, and the POGG has given it a status of “Blacklisted” and only three points out of ten. The support team resolves the majority of claims, but if needed, customers can approach Licensor for assistance.

 
Promotions and Bonuses
Section Rating: 3.6  
 
 
*Total Bonus:  €100
 
 

Key Facts - Star Games Casino Bonus Review

  • Promo Codes: Bonuses can be claimed after depositing since no coupon codes needed.
  • Live Games Bonus: Fans of live blackjack can get up to EUR 300 in total with EUR 25 for each two-card hand that is available at the end of the promotion.
  • Game Contribution: Slots and video poker count 100% toward playthrough requirements.
  • Cashable: Winnings and bonus funds are cashable after meeting the wagering requirements.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Cashable
  • 100%
  • 100
  • 100XD
  • S
    Slots
    Contribute: 100%
    Wager: 100xD
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 100%
    Wager: 100xD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 100xD

Our Take

Newbies get a welcome match offer of 100% on the first deposit that can go up to EUR 100, and this must be wagered 100 times. Other promotions include the roulette offer that can be either EUR 300 or a new iPhone 7 as a prize. To participate, users need to play Golden Ball Roulette, Club Roulette, and Reel Roulette with the minimum stake of EUR 20, which is worth one comp point. The more points they get the more chances they have to win.

 

There is scratch card promotion that displays a card on a particular day. To take part in the offer, gamblers need to scratch off up to three squares each day until the end of the promotion. If they find all of the symbols needed to take part in the big prize raffle, they’ll get an email. The prizes are iPhones, TVs, iPads, and cash worth thousands of Euros.

 
Games and Software
Section Rating: 3.3  
 

Instant-Play Software

ProvidersTotal
Novomatic Novomatic 152
Green Tube Green Tube 19
Evolution Gaming Evolution Gaming 6
Show all Providers
Total177

Mobile Software

Mobile Version Available

Popular Games on Star Games Casino

 

Our Take

The list of releases is rather short with only 80 items powered by Novomatic, Greentube, Genesis Gaming, and Evolution Gaming, which provides live dealer. Slot machines and table games are equally represented with fewer arcades and video poker. The instant play lobby contains the following categories: slots, live, skill, poker, and casino. The mobile version lobby covers categories like slots and live.

 

The slots library contains items like the famous Book of Ra, Ice Queen, Auto, Sizzling Hot, Amazon’s Diamonds, Angry Birds, Shooting Stars Supernova, and others. Table play covers several types of roulette like European and Multi-ball, a few blackjack games like Royal Crown and Lux, and several bingo games like Book of Ra and Bruno.

 

The skill category features names like Crazy Eights, Tarock 20, Zuminga, Penalty King, Spider Solitaire, Spin 7, and a few more. Poker includes variations like Omaha, Texas Hold’em, Five-Card Draw, and Three-Card. Live games include classic roulette and blackjack, which are available in English and German.