Top Scratch Casino

 Key Rating: 3.6

Key Rating3.55

Section Ratings:

Ownership and Associations4.06

Software Providers3.17

Games and House Advantage3.55

Promotions and Bonuses4.3

Countries and Languages3.5

Banking and Payouts3.62

Contacts and Support3.57

Supervising Authorities3.45

Standings at Gambling Portals2.61

Player Experiences2.21

  (United States is not allowed. See the list of 817 casinos accepting United States United States)
 
  • + 3 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €200
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:100
    Table Games:15
    Video Poker:3
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • No Disput Resolver
 
 
Top Scratch Casino Review — Main Takes
Topscratch casino’s motto is “Fortune is a scratch away,” and the brand aspires to prove those words by providing:
  • Tempting Bonuses
    A welcome package contains no-deposit free spins, combined with up to 100% of the initial deposit.
  • Safe Environment
    All services are licensed in Malta and the UK, and disputes can be resolved with the supervising authority eCOGRA.
  • Low Non-Payment Risk
    The estimated risk of non-payment is 4%.
  • Convenient Banking
    Users can deposit and cash out using various banking options for Europe, the USA, Canada, Australia, and Latin America.
 
General Information
Section Rating: 3.7  
 

Main

Owner iGlobalMedia Entertainment Ltd
(Bwin.Party Digital Entertainment)
Affiliate Program
TopScratch Affiliates  
Licensed in
Year Established
2010 

Associated Casinos

Average rating
3.86
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Languages Supported

Casino Web Site Danish, English, Finnish, German, Norwegian, Spanish, Swedish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

Topscratch casino was launched in 2010 by its parent company, iGlobal Media Entertainment Ltd., whose services are licensed in Malta and the UK. The firm was founded in 1997, and since then it has been providing games mainly powered by the company’s partner, Playtech. It also manages Carnival, 50 Stars, Club Dice, Noble, and more.

 

The operator offers instant play from desktop and mobile browsers. On the website, new visitors can register in two simple steps: filling in their personal data and setting up their gaming accounts.

 

Once registered, new customers must immediately choose a game to play, at which time they can also claim the welcome bonus and become participants of the loyalty program. The platform features a multi-language option with Danish, German, Spanish, English, Finnish, Swedish, and Norwegian options available.

Contacts and Support

General

Current Casino Time08:09 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback FormLeave Feedback

VIP emailSend an Email

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleNG International Ltd.

Street & Number135, High street

CitySliema

CountryMalta

Post CodeSLM 1549

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Not represented

Latestcasinobonuses Not represented

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 3.6  
 

Payout Times

Advertised payout time

To e-wallets  from 3 to 3 Business days

By cheque from 8 to 10 Business days

Of that, reversal period2 days

Reported payout time

For this casino Not enough data

For all associated casinos from 1 to 14 days, median is 4 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 8 days, best guess 4 days

Non-payment risk 4%

Limits

Max cashout one time 10000

Max cashout monthly 10000

Withdrawal Min Minimum amounts for all cashout methods other than a wire transfer is 10 USD 

Our Take

Clients can choose from a wide range of deposit and cash-out methods: international e-wallets like Neteller, Skrill, and EcoPayz; cards like Visa, Maestro/MasterCard, and EntroPay, Bancontact/Mister Cash for residents of Belgium. Prepaid cards like Paysafecard and Ticket Premium are also provided. Payments via check are available as well.  

 

Along with the options mentioned above, everyone can use offline bank transfer and wire transfer, and similar methods such as Austrian EnterCash, FundSend, UseMyFunds, and EPS; Euteller, PugglePay, Nordea, Siru Mobile and Trustly for residents of Scandinavian countries; German GiroPay and SOFORT; Australian POLi; iDEAL for the Netherlands; Canadian InstaDebit, and Lobanet (Transferencia Bancaria Local) and Boleto Bancário for Latin American countries.

 

Euros, British pounds, the US, Australian and Canadian dollars, Brazilian real, the Swedish krona, Danish and Norwegian krone, and Japanese yen are included into the list of accepted currencies.

 

The maximum one-time withdrawal, as well as monthly cash-out, is 10,000 EUR. The house aims to pay within three days to e-wallets, but the actual cash-out time is four days. The risk of non-payment is 4%.

Fees

Player Activity Deposit must be played through the 1 times to avoid the 100% fee
Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 2.4  
 

Player Experience Summary 

  • By class
  • Type
  • Solved
  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNot Listed
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

LCB has given Topscratch services three points out of five. Gamblers can get help if needed by clicking the client support service button ‘Help’ that contains live chat, FAQs, email and contact information. If required, members can send complaints to eCOGRA.

 
Promotions and Bonuses
Section Rating: 4.3  
 
 
Total Bonus:  €230
 
 

Key Facts - Top Scratch Casino Bonus Review

  • Promo Codes: None of the offers require promo codes and promotions can be received after registering.
  • No-Deposit Bonus: There is a no-deposit referral bonus and a deal for new players that provides five free spins.
  • Free Spins Availability: Free spins are available on specified games listed in the promotions tab or in the newsletter.
  • Non-Cashable: All offers except the referral one are non-cashable and cannot be withdrawn; winnings from bonuses can be cashed.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • 200
  • 35XB
  • S
    Slots
    Contribute: 50-100%
    Wager: 35xB to 70xB
    T
    Table Games
    Contribute: 0-100%
    Wager: 35xB to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 35xB to Unlimited
First Deposit Welcome Bonus
100%
200
35XB
  Non-Cashable
Slots Wager: 35xB to 70xB
Table Games Wager: 35xB to Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 35xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
CASINO CLOSED
  • Invite a Friend 
  • Cashable
  • N/A
  • 25
  • 20XB
  • S
    Slots
    Contribute: 50-100%
    Wager: 20xB to 40xB
    T
    Table Games
    Contribute: 0-100%
    Wager: 20xB to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 20xB to Unlimited
Referral Bonus - For Referrer
N/A
25
20XB
  Cashable
Slots Wager: 20xB to 40xB
Table Games Wager: 20xB to Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 20xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
CASINO CLOSED
  • 5 Free 
  • Non-Cashable
  • N/A
  • 5
  • 50XB
  • S
    Slots
    Contribute: 50-100%
    Wager: 50xB to 100xB
    T
    Table Games
    Contribute: 0-100%
    Wager: 50xB to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 50xB to Unlimited
New Player No Deposit Bonus
N/A
5
50XB
  Non-Cashable
Slots Wager: 50xB to 100xB
Table Games Wager: 50xB to Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 50xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
CASINO CLOSED

Our Take

The welcome deal on the initial deposit is 100% up to 200 EUR. It must be wagered 35 times within seven days. The no-deposit bonus for referral is 25 EUR for each invited player and it must be played through 20 times. Another no-deposit promotion contains five free spins and 5 EUR that must be wagered 50 times.

 

The loyalty program allows to converts comp points into real cash. Gamers earn one point for each 35 EUR they wager on real-money play.

 
Games and Software
Section Rating: 3.4  
 

Instant-Play Software

ProvidersTotal
NeoGames NeoGames 163
Net Entertainment Net Entertainment 35
Microgaming Microgaming 11
Cryptologic Cryptologic 9
Total218

Mobile Software

Mobile Version Not Available

Popular Games on Top Scratch Casino

 

Our Take

The library features about 230 games powered by four software providers. The major one is Neo Games. All cohorts except for live dealer are available. The main focus here is on scratch cards, which have a separate lobby. Two other lobbies are for RNG and Live Dealer.

 

The RNG lobby is divided into the following categories: featured, new, video and classic slots, card and table games, and scratch cards. Users can also search for entertainment by name.

 

Well-represented categories are classic arcades and slots, including such hits as Wild Water by Net Entertainment and Alaskan Fishing by Microgaming. Table games include mainly roulette, with very few blackjacks.