Winbig21 Casino

 Key Rating: 2.7

Key Rating2.71

Section Ratings:

Ownership and Associations1.5

Software Providers3.4

Games and House Advantage1.4

Promotions and Bonuses3.41

Countries and Languages2.96

Banking and Payouts2.45

Contacts and Support4.46

Supervising Authorities1.56

Standings at Gambling Portals1.52

Player Experiences0.82

 
  • Software
  • US Friendly
    Players residing in United States are accepted. English version is available.
  • 250%
    €1250
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:104
    Table Games:15
    Video Poker:7
    Arcade and Variety:8
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 7 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCyprus
  • No Disput Resolver
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    • Slots:187
      Table Games:15
      Video Poker:15
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    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
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    • Live Dealers
      Live dealer games available. Click the icon to play.
    • Supervised
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      Video Poker:14
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      Table Games:15
      Video Poker:7
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    • Mid-Slow Pay
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      Table Games:15
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      Game Variety
    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
    • Supported
    • No Live
      Live dealer games are not available. Click the icon for more details.
    • Supervised
      This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
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Winbig21 Casino Review — Main Takes
Although it is owned by a reputable company, Winbig21 Casino has earned mixed reviews online. The following information will help potential customers to make up their minds:
  • Convenient Gaming
    Instant play mode is available or users can download and install the software on their devices.
  • Mobile Assistance Available
    The mobile mode will suit those who prefer to gamble while on the go. It requires no download.
  • No Withdrawal Limits
    All winnings can be withdrawn at once, as there are no daily or monthly cash-out limits.
  • Slow Payouts
    The cashier may take up to seven days to transfer money to winners’ accounts.
  • Negative Reviews
    The major gambling portals and most players give Winbig21 negative feedback.
  • Powered by One Software
    Entertainment is provided by Rival, and the studio offers all game classifications except for live dealer.
 
General Information
Section Rating: 2.5  
 

Main

Owner
Affiliate Program
Winbig Affiliates
Licensed in
Year Established
2012 

Additional Betting Options

  • None

Other

  • None

Languages Supported

Casino Web Site English, French, Italian

Targeted Countries

Country Limitations for United States

No restrictions specified

Our Take

Winbig21 online casino was launched in 2012 by Silverstone Overseas Limited, a licensed company that manages a large network. The sister titles include Platinum Reels, Ricardo’s, Pantasia, Malibu Club, and more.

The website provides standard services under its gaming license issued in Cyprus. The content is offered in three languages: English, French and Italian. Most visitors are from Germany, the Netherlands, Sweden, and Hungary.

Players can take advantage of several gaming modes. The design is responsive, and it offers the instant play mode as well as the download. For those who like to gamble on the go, there is a separately developed mobile mode.

For all versions, a log-in is required to be eligible for various welcome bonuses as well as for big wins, especially those offered by progressive slot machines. There are three ways to register – when downloading, online, or from portable devices.

 

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsNo

Phone

International+1-888-668-5258

UK+44-808-134-9819

Canada US+1-888-668-5258

Other countries

General emailSend an Email

Feedback Form None

VIP emailSend an Email

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada US+1-877-385-9261

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Complaints Handling Procedure

ProcedureNot specified

Licensing Authority

Location Cyprus

License Name Government of Cyprus

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Not represented

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 2.5  
 

Payment Methods for United States

Currencies AUD, EUR, GBP, USD, ZAR  

Payout Times

Advertised payout time

To e-wallets  from 3 to 4 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino from 23 to 32 days, median is 28 days

For all associated casinos from 23 to 32 days, median is 28 days

KeyToCasino estimated payout time 

To e-wallets from 4 to 26 days, best guess 7 days

Non-payment risk  Not enough data

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Our Take

Deposits are accepted in Euros, British pounds, and US dollars, and apart from these three major currencies, there is also an option to manage financial transactions in Australian and Canadian dollars or South African rand. Just as the selection of currencies is not big, there are also only a few ways to deposit money, and they include Neteller, Skrill, and UPayCard e-wallets, Visa and MasterCard, offline wire transfer, and the UseMyFunds payment system.

 

There are no daily or monthly withdrawal limits, and the platform promises to process all cash-out requests and pay out money within a maximum of four business days. In reality, though, most players need to wait up to seven business days to receive their wins. The estimated non-payment risk is rather high at 50%.

 

Fees

Player Activity Deposit must be played through the 1 times to avoid unspecified fee

Other

 
Web Reputation
Section Rating: 1.2  
 

Player Experience Summary 

  • By class

    Money

    80%

    Support

    20%

    General

    0.01%

    Other

    0.01%

  • Type

    Negative

    ,6.67%

    Mixed

    0.01%

    Positive

    93.33%

  • Solved

    No

    21.43%

    Unknown

    14.29%

    Yes

    64.29%

  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 15 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNo can do
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

Most major gambling portals rate this brand below average. The review from CasinoMeister features the “No Can Do” label, and it is on the Warning List at LCB. Moreover, only 7% of feedback from registered members is positive, while 93% are complaints. Only 21% of these complaints are resolved by the help desk. All channels to contact the support group are available, including 24/7 live chat, e-mail, and phone.

 

 
 
Promotions and Bonuses
Section Rating: 3.4  
 
 
*Total Bonus:  €2550
 
 

Key Facts - Winbig21 Casino Bonus Review

  • Bonus Codes: Bonuses must be claimed online before depositing, and codes are not required.
  • Sign-Up Offer: The welcome deal can be used on slots or on table games, or clientele can choose the universal bonus.
  • Game Contribution: Arcade games contribute 100%, and slot machines count up to 100% towards the wagering requirements.
  • Cashable: Bonuses can be converted into cash if the wagering requirements are fully met.
 

Play-through Requirement and Bonus Structure

  • Slots Welcome Bonus 
  • Cashable
  • 250%
  • 1250
  • 35XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 35xBD
First Deposit Welcome Bonus - Option 1
250%
1250
35XBD
  Cashable
Slots Wager: 35xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 35xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
  • Table Games Welcome Bonus 
  • Cashable
  • 60%
  • 300
  • 40XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xBD
First Deposit Welcome Bonus - Option 2
60%
300
40XBD
  Cashable
Slots Wager: 40xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 40xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
  • Universal Welcome Bonus 
  • Cashable
  • 100%
  • 1000
  • 35XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 35xBD
First Deposit Welcome Bonus - Option 3
100%
1000
35XBD
  Cashable
Slots Wager: 35xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 35xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit

Our Take

All Rival-powered places to bet and win offer big bonus sums, and Winbig21 is no exception. Newbies can claim one of three types of welcome bonus options. The slots sign-up offer must be wagered 35xBD. There is also the table games welcome bonus with play-through requirements of 40xBD. Finally, everyone can select the universal bonus, which is a 100% match, and it must be rolled over 35xBD.

For those who have already registered and used their sign-up offer, there are weekly promotions, such as cashback and benefits for active wagering, which come as comp points. Up to EUR 50 can be earned for referring a friend who deposits and wagers here, and there are also random surprise deals.

 

 
Games and Software
Section Rating: 2.4  
 

Downloadable Software

Provider Rival
Popularity 4 (used by 42 out of 921 casinos)
Game Speed  Medium (BlackJack Unknown, Roulette Unknown, Videoslots 1 spm)
PC Performance  Light (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 134 (Slots: 104, Video Poker: 7, Table Games: 8, Arcade and Variety: 15)

Instant-Play Software

ProvidersTotal
Rival Rival 130
Total130

Mobile Software

Mobile Version Available

Popular Games on Winbig21 Casino

 

Our Take

This is a mono-software library providing about 100 games from Rival. Though this can hardly be characterized as a diverse selection, it should be taken into consideration that only one software developer is represented. Almost the entire collection of Rival’s releases is available, and all game classifications are featured. In addition, new releases are added to the lobby from time to time.

There is quite a good selection of slot machines. Gamers can bet money on such video slots as Sherwood Fortune, The Back Nine, As Three Reels Turn Trilogy, and more, or select from several classic spin machines, such as Bust a Vault, Big Cash Win, and Fantastic Fruit. Rival also provides several progressive jackpot slots, which are Money Magic, Strike Gold, Major Moolah, and One Million Reels B.C.

The table games include baccarat, table poker variations, Craps, Red Dog, and a few types of roulette and blackjack, including European and American Roulette, as well as Blackjack Multi-hand and Classic Blackjack.

Only seven varieties of video poker games are available, and among these are Double Joker, Deuces and Joker, Tens or Better, as well as standard and popular options, which are Jacks or Better and Deuces Wild. Arcades are represented mostly by Keno and scratch cards.

All content is categorized by Table Games, Video Poker, Interactive Slots, Progressive Jackpots, Three Reel Slots, Five Reel Video Slots, and Specialty Games. Interactive Slots are featured everywhere where Rival software is available, and they are the signature category of this studio. What makes these slots differ from others is the availability of several features, more than one bonus round, and the story line.

 

Not Recommended